Sight Connect
Sight Connect — turning fragmented intelligence into actionable insight
Product strategy and UX/UI design for an intelligence platform supporting digital investigations, OSINT research and complex analytical workflows.
Product strategy · UX research · Product design · Information architecture · Prototyping
Overview
Sight Connect is an intelligence platform designed to support digital investigations, cyber intelligence, OSINT research and complex analytical workflows.
The platform helps investigators, analysts and security professionals collect, connect and interpret information from multiple sources within a single environment. Rather than simply designing interfaces, the project focused on understanding how intelligence professionals work and translating complex investigative processes into a product that supports faster, more confident decision-making.
My role covered the complete product design process: early discovery and research, information architecture, UX design and high-fidelity interactive prototypes that guided future product development.
The challenge
Professional investigation teams rarely work within a single system. Information is scattered across public records, online sources, reports, communication platforms and internal databases. Understanding the relationships between people, organisations, events and digital evidence often means switching between multiple tools while keeping track of complex investigative workflows.
The challenge was not to add more functionality. It was to reduce complexity without reducing capability.
The platform needed to help professionals navigate large amounts of information while maintaining clarity, flexibility and speed.
Discovery & product strategy
Before designing a single screen, the work began with understanding the people who would eventually use the platform.
The discovery phase included:
- competitor analysis
- product research
- stakeholder workshops
- user personas
- journey mapping
- workflow analysis
- information architecture
- feature prioritisation
The objective was to understand how investigators think, how intelligence is gathered and where existing tools create unnecessary friction. This phase established a shared product vision and became the foundation for every design decision that followed.
Designing complex workflows
One of the biggest challenges was organising sophisticated investigative workflows into an experience that feels intuitive rather than overwhelming.
Special attention was given to:
- investigation dashboards
- case management
- entity management
- relationship visualisation
- search and filtering
- evidence organisation
- timelines
- alerts and monitoring
- reporting workflows
Instead of designing isolated screens, the product was approached as one connected investigation ecosystem where information can move naturally between different modules.
Information architecture built for growth
As the product expanded, scalability became one of the key design principles. The information architecture was designed to support growing datasets, additional modules and future product evolution without increasing cognitive load for users.
Navigation, hierarchy and interaction patterns were continuously refined to help investigators reach critical information with fewer steps and greater confidence.
Interactive prototyping
High-fidelity prototypes were created in Figma throughout the project. Rather than serving only as visual mockups, they became an essential communication tool between business stakeholders, investigators and the development team.
Interactive prototypes helped validate workflows, uncover usability issues early and align technical implementation with business goals before development began.
Design principles
Reduce cognitive load
Professional software should help users think, not compete for their attention.
Reveal relationships
Connecting information is often more valuable than simply displaying it.
Support investigation workflows
Interfaces should adapt to real investigative processes rather than forcing users into rigid navigation patterns.
Design for growth
The platform was designed as a scalable foundation capable of supporting future modules, integrations and increasingly sophisticated intelligence capabilities.
Product highlights
Throughout the project I designed concepts and workflows for multiple product areas:
- investigation dashboard
- case management
- entity profiles
- relationship graphs
- timeline visualisation
- search and filtering
- reporting
- alerts and monitoring
- evidence management
- user workflows
Results
The project delivered a comprehensive product design concept supported by interactive prototypes, research findings and a scalable information architecture.
Beyond interface design, the work established a product foundation that helped align business objectives, technical implementation and user needs into one coherent product vision. The prototypes made connected investigative workflows tangible and gave the team a clearer basis for development.
Approach & Learnings
One of the most valuable lessons from this project was that designing investigative software is rarely about creating more screens.
It is about helping people understand complex information, recognise meaningful relationships and make confident decisions under uncertainty. The best interfaces do not compete with the investigation — they quietly support it.
Services delivered
- Product strategy
- Discovery
- Competitor analysis
- Product research
- Stakeholder workshops
- User personas
- Journey mapping
- Workflow analysis
- UX research
- Information architecture
- Feature prioritisation
- UX design
- UI design
- Dashboard design
- Case management
- Entity management
- Relationship graphs
- Timeline design
- Search & filtering
- Evidence management
- Alerts & monitoring
- Reporting workflows
- Prototyping
- Usability testing
- Figma
Next step
Every project begins with understanding.
A good solution is not an accident. It emerges when people, goals and users are aligned around one clear direction.